It's fine for the money|Recommended: NoThey still haven't fix the issue of having a squirrel in my ceiling, its been over a year.
GREAT location for a Value|Recommended: YesLove the apartment, great location for the price.
High quality and fast service.|Recommended: YesI really feel at home here,nice personal attitude, and high quality and fast service.
Overpriced|Recommended: NoIf you are willing to pay more for what you are actually getting then rent here. If you want to live comfortably, rent somewhere else.
Thank you for being a loyal resident and providing your feedback. We are continually working to improve our customer service skills, and information like this is very helpful. We apologize for not living up to our promise of providing the best service possible. We would appreciate the opportunity to discuss your concerns further, please call or come by the office to speak with a member of staff.
Love our maintenance team|Recommended: YesThe maintenance personnel are so great - down-to-earth, capable, very skilled. I can't thank them enough for helping fix little items here and there that make life just a little smoother in my apartment.
Thank you so much for your positive feedback! We truly value you as a resident and appreciate your kind words! Thanks again.
Affordable apartment in desirable location|Recommended: YesThis apartment is affordable and really well located in South Austin. Things are a bit rough around the edges - for example, the appliances are original from the 80s. The staff is extremely friendly and tries very hard to work on maintenance requests in a timely manner - however they understandably have some trouble if the problem is outside the reach of the regular maintenance team. The community is very quiet but we have some animal noise from squirrels living in the walls. Also, the apartment building has settled over the years since it was built so there are some little issues around the construction. If you are flexible and relaxed about small issues, this apartment is in a fabulous location with plenty of parking for the price. We don't regret our choice to live here.
Great|Recommended: YesQuiet, fun, friendly
Thank you so much for your review! Your Stoney Ridge management team strives to provide the perfect palce for all of our residents to call home!
Great Location |Recommended: YesFriendly people, staff, and maintenance crew. Located near downtown Austin and South Congress with easy access to highways.
Thank you very much for your positive feedback. We truly value you as a resident and appreciate your kind words! Thanks again. We appreciate you taking the time to provide feedback and appreciate you making Stone Ridge Apartments your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better. Thank you for the super review! We are delighted that you decided to make Stone Ridge Apartments your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible. Thank you for the amazing review! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making Stone Ridge Apartments your home!
Quality of staff|Recommended: YesAlthough the monthly rent is rather high, the office and Maintenence staff are very professional, skilled, friendly, and timely.
Mr. Pena, Thank you so much for your review! Your Stoney Riodge management team works hard to ensure you love your home. We are here for you and appreciate you being a member of the Stoney Ridge community!
Comfy|Recommended: YesClose to downtown, Capmetro, and Summer Moon Front office staff and maintenance super courteous and professional. I love that we can have packages delivered and that they let us know when it arrives for us to pick up by text and email. I don't have any noisy neighbors. The only bad thing would be that it is an older complex so that being said, old insulation, and some of AC units that struggle to keep the bigger apts cooler during the 100 degree summers Austin gets. They seem to be updating a lot of the older AC units... So that's a plus
Ms. Johnson, Thank you so much for your review! We strive to provide a home you love coming home to. We are so happy to hear that you have had a positive experience as part of the Stoney Ridge community! Thank you again for your review as it does help us to know where we may be able to make our residents even happier here! We look forward to continuing to do whatever we can to ensure you love your home with us. Samantha whittaker Property Manager
Old apartments but good location|Recommended: YesHad my doubts about this place at first because everything broke down, but maintenance is pretty fast to fix things. The apartment is pretty old...you could probably move 5 miles further south and get newer apartments for the same price. The location is really what you're paying for...just 3 miles from DT Austin without having to access I-35. I like the spacious floor plan, but wish they'd update the apartment a little. The shower is also pretty stained and gross I bleach it constantly . Also, the cheap white countertops are annoying because you can see every visible stain. But hey, I can't really complain that much because this is a decent deal for the size of the apartment and the location.
Ms. Wheeler, Thank you so very much for your review! We value each and every one of our resident's input ,it helps us ensure all our residents are happy as well as know what we may do to further ensure Stoney Ridge continues to be the perfect place to call home! Your Stoney Ridge management team is here for you and we appreciate you letting us all know how we are doing!
Something is already wrong with the laundry room|Recommended: YesThere is always something wrong with the laundry room. Washers are broken or dryers. The machine that takes credit cards is broken. The washers don't get the clothing that clean. There is not a cold option it's only hot water or less hot. You need to update the laundry room.
Ms. Menicucci, Thank you so much for your reveiw! We do understand how frustrating it can be when the machines are not performing as they should for our residents. We are actively in touch with the washer and dryer servicing company concerning the issues you have unfrotunately been experiencing. I have also let them know of your direct concerns with the machines. We absolutely value and really appreciate your feedback. Your Stoney Ridge management team wants to know anytime we may be able to make your home even more perfect for you! Thank you again for helping us in our continued work to provide a home you love coming home to!
Good location|Recommended: NoIt is close to Austin attractions, clean, and easy to walk anywhere.
I love the huge oaks, the design of my unit, the pet friendly environment|Recommended: YesIt is in the heart of all things I want to enjoy about Austin .... great restaurants, trails by Lady Bird Lake and the Greenbelt, shopping is very convenient, and my church is at Oltorf and Congress. My job is seven minutes down Lightsey.
I love it here. Great staff, great location.|Recommended: Yesvery nice, quiet, great location.